I am missing one task to complete all 18 tasks. It says “Explore Houzz Pro” as the task and below it says "Take a look around our software(you’ve already done this) but when I click to complete task and explore houzz pro, it does not say complete. Anyone have a remedy for this?
Hi Tera!
Thank you for being so thorough in your onboarding and exploration of Houzz. It sounds like you’ve run into a hiccup with the onboarding checklist. The “Explore Houzz Pro” task is meant to auto-complete once the system recognizes some activity in your account (browsing tools, creating a document, etc.).
If you’ve already clicked through and it’s still stuck:
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Try logging out and back into your Houzz Pro account.
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Clear your browser cache or try a different browser.
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Open one of the features (like Estimates, 3D Floor Plans, or CRM) and spend a minute clicking through. Sometimes that’s what triggers completion.
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If it’s still not marking complete, the best next step is to reach out to Houzz Pro Support through the in-app chat—they can manually mark the task as done for you.
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You can also reach Support through phone and email, here’s some more information on how to contact them How to Reach Houzz Pro Support
Let me know if these suggestions worked for you!