OMG this I like having my clients pay via houzz and they pay the process fee. Here is the rub. I get two entries in my quickbooks. One they paid the higher amount and one the bank sent over. do I just delete the houzz payment/ or how to I record the difference from what the cliented paid and what I recieved. I’m so overwhelmed on this one and only have this one client. Why doesn’t houzz send it over so it would match correctly. I need step to fix this thing
Hi Katen! Since the online payment fees are taken out of your deposit at the bank we have some steps to fix this on the QBO.
Offsetting online payment fees: Locate the deposit in your QBO bank feed. Click “find match” and select your payment(s). Click the “resolve difference” button to offset transaction fees that you have paid (these are taken out of the money that is deposited into your bank account). You would categorize the fees to a credit card fee expense or COGs account of your choice.
Please let me know if you have any questions. Thank you!