I need help with invoices showing $0. My account support rep won't answer me

General Houzz Pro Software
1

I’ve reached out to my support rep more than once about this. He always has an excuse of why he doesn’t get back to me. He never seems my emails or doesn’t check his voice mail.

I have a job that I have payments on, but the invoices generated as $0. Who else can I call about something when I need support the same day? I left a voice mail for this rep last week and he hasn’t gotten back to me.

2

Hi there, and thank you for reaching out regarding this! I took a look at your account, and I see you spoke to a member of our support team to get your invoices sorted - glad we could help! If anything else comes up, be sure to contact our team through the Help menu in the bottom left of your Houzz Pro account under the question mark icon. Thank you!