The Convert Product to 3D is not working—it thinks and then shows an Error message. I’ve tried it with multiple product images that were clipped. Other team members are experiencing the same issue.
Hi @small_joyful team! Thank you for the feedback! I want to have someone look at your account. Would you mind reaching out to the support team so we can assist with this issue? To submit a ticket, navigate to the “?” icon on the left rail and click “submit a support ticket” or click on the green chat bubble and click “talk to a person” after writing in the issue you are experiencing. Thank you!
Hi @small_joyful - We are looking into this bug! I will update you when we have more information. Thank you for letting us know!